In clinical research, strong relationships between CROs and clinical sites are built on more than just well-designed protocols. They require mutual understanding, proactive communication, and systems that reinforce trust. That’s where the PPD™ clinical research business of Thermo Fisher Scientific’s Strategic Site Collaborations (SSC) team steps in.

As part of our Collaborate Forward series, we spoke with Paula Underhill, Senior Director of Strategic Site Collaborations (SSC), who leads efforts across the PPD business’s SELECT global partnership program, to understand how the organization is reframing site relationships. Her team’s goal is clear: ensure the site voice is heard early, supported